Gate Locks

We have moved to combination locks. The code is displayed in the notes section of each booking in the Members’ Portal. 

Booking Windows

• Each Adult, Young Adult/Youth or Child member has a maximum reservation allotment of two sessions per day, only one of which can be in prime time, for tennis or pickleball, up to three days in advance.
• Prime time is defined as 8 am to 12 pm and 4 pm to 9 pm daily.
• Advance reservations open at 9 a.m. (eg. Sunday a.m. you can reserve for Wednesday).
• Participation in scheduled activities (such as Open Play, Clinics) does not count towards daily allotments; however, registration is required for all scheduled activities for planning and tracking purposes.
• Please refer to the Membership Info & Registration page for booking details for members with a Limited Membership.

Reservations

• Reservation sessions are 30 minutes and are non-transferable; however, they may be combined with other players' allotments, with their permission.
• The booking system allows one member to reserve for all players in a group.
• Maximum session length depends on reservation type (singles, doubles, or solo practice). Enter / select the other members in your group on your reservation:
  • For singles, you can reserve for one hour by using your partner’s allocation for that time period.
  • For doubles, you can reserve up to 2 hours by using the allotment of all four players for that time period.
• A paid guest counts as a player, and up to 3 guests can be invited for a doubles game.
• Leaving an empty timeslot in the middle of a reservation for the same group of players is not allowed.
• Players may continue drop-in play on empty or unbooked courts when available, in accordance with the Court Use Policy.

Court Usage

• Tennis courts 3 and 4 (aka Pickleball Courts 5 & 6 and 4, 3, 2 & 1), can only be reserved after Tennis Courts 1 and 2 are already booked and should be reserved in sequence to allow maximum court availability for pickleball.
• Pickleball courts 1, 2, 3, 4, 5 and 6 should be reserved in sequence to allow maximum court availability for tennis.
• Any reserved court must only be used for the sport for which it was reserved.
• Players may be asked to change courts to enable drop in play for others.
• Coaches will have priority access to Pickleball Court 7 for scheduling lessons.
• Coaches or system administrators may move a group to another court via the
  booking tool or request a group to move on-site.

Attendance and Cancellations

• All players named on a court reservation are expected to be present at the club for the duration of the reservation. Likewise, players who register for a scheduled activity are expected to attend the activity for its duration.
• Members who are unable to attend their reserved court or registered activity must cancel their reservation/registration as soon as possible to allow other members to use the court.
• Bookings cannot be canceled within 30 minutes of scheduled start time
• Repeated failure to cancel within an appropriate window of at least 30 minutes before the scheduled start time may result in suspension of booking privileges or other sanctions.
• Members are not permitted to participate in a scheduled activity if they have a court booking at the same time.

Violation of the booking rules is a violation of Club policies and may result in sanctions. See Policies and Guidelines.

Court usage will be monitored and the booking rules are subject to change based upon court availability.