Policies and Guidelines

Membership Policy

 

    • All memberships include both tennis and pickleball
    • Each person who has an individual membership or is part of a Family Membership, is considered a member of the club
    • Members 18 years of age and older have voting privileges
    • All members 13 years and older have access to the courts and will be able to set up booking privileges to reserve court times for their own use
    • Members younger than 13 will not have booking privileges, and must be accompanied by a parent/guardian at the courts
    • Membership types and fee structure, will be reviewed periodically and adjustments may be made, as determined by the Board of Directors
    • Membership numbers, and available memberships will be periodically reviewed and increased / decreased, subject to our ability to properly serve our members
    • Priority access will be given to returning members for membership renewals
    • Registration applications for new members will only be accepted after the end of the priority renewal period for returning members

 

Member Guidelines

 

    • All members agree to abide by all the rules and regulations of Trend Arlington Tennis and Pickleball Club (aka “the Club”)
    • Neither the Club nor its officers shall be held responsible in the event of accidental injury to members or guests using Club facilities.   Members and Guests are responsible for any medical costs resulting from injury
    • The Club is not liable for lost or stolen property
    • Members will be given an access “code” for accessing the the Club’s courts. This code is for the exclusive use of current members only and shall not be shared with non-members
    • Failure to comply with the foregoing may, at the Club's sole discretion, result in sanctions against the member, which may include but are not limited to suspension of playing and booking privileges or cancellation of Club membership and forfeiture of any and all membership fees and deposits paid

 

All members are expected to show good sportsmanship and common courtesy, so all participants can enjoy a safe, competitive and fun environment.  To ensure respect for both tennis and pickleball play proper court etiquette includes:

    • Immediately notifying players on adjacent courts of any wayward balls that may pose a hazard, eg. call “Ball on court x”
    • Waiting to retrieve wayward balls that do not pose a hazard until they can be retrieved without disrupting play. Players should not step on adjacent courts or call out for their ball until there is an appropriate break in play on that court
    • Returning balls gently (roll or toss) only to a player who is anticipating the return of the ball
    • Refraining from behaviour that may disrupt players on other courts
    • Walking outside the fenced area to traverse courts to avoid disrupting play when possible
    • Waiting until an appropriate break in play to walk behind a court while inside the fenced area
    • Refraining from behaviour or actions that would, or ought to have known to, intimidate or endanger anyone or cause damage to equipment or facilities
    • Refraining from play while under the influence of alcohol or recreational drugs
    • Respecting others and Club facilities by picking up after play
    • Abiding by the Club’s Policies, Member Guidelines and Code of Conduct

Violations may result in disciplinary action, ranging from a simple warning or expulsion from the game, tournament, or program to immediate or future suspension and/or a revocation of membership. No refunds will be issued in these circumstances.

 

 

Guest Policy

 


Member Responsibilities

    • All guests must be sponsored by a member in good standing of Trend Arlington Tennis & Pickleball. The member must be present and is responsible for ensuring their guest(s) abides by all the rules of the Club. If the sponsoring member leaves the premises, the guest must leave OR another member may offer to sponsor the guest
    • A member may only make one guest court booking per day. The member
      will not be allowed to make another court booking on the same day they
      made a guest court booking
    • Guest court bookings may include up to 3 guests
    • The fee per guest is $10 per guest booking and the guest fees must be paid by the sponsoring member via credit card through CourtReserve
    • The sponsoring member and their guest(s) may use empty courts for drop-in play (subject to the Court Use Policy) at any other time on the same day as their guest court booking, at no extra cost. The sponsoring member is not required to play on the same drop-in court as their guest(s), but all guests must have a sponsoring member in attendance at the facility

 

Guest Responsibilities

    • There is no limit to the number of times a guest may visit the Club
    • All guests must check-in with the Court Ambassador, if one is on duty, before proceeding to the courts
    • The guest and their sponsoring member may use empty courts for drop-in play (subject to the Court Use Policy) at any other time on the same day as their guest court booking, at no extra cost. The guest is not required to play on the same drop-in court as their sponsoring member, but all guests must have a sponsoring member in attendance at the facility
    • If the sponsoring member leaves the premises, the guest must leave OR another member may offer to sponsor the guest
    • Guests may only play on booked courts for the times they are listed as guests. This means that any guest may be booked on additional guest bookings (by different sponsoring members) on the same day; however, each separate booking will be subject to $10 guest fee per guest

Guests are not permitted to attend Open Play, Clinics or Skills and Drills. As these programs are implemented and refined, and further data becomes available on their popularity with Club members, this policy will be reviewed and consideration may be given to allowing Guests to attend these sessions.

 

Violation of the guest policy may result in sanctions. In the case of members, this may include the loss of membership rights in accordance with Club policies. For Guests and other non-members, sanctions may include a future ban from returning to the Club.

 

 

Court Use Policy

 

Courts are open daily from 7:00 am until 11:00pm, generally from May 1 to October 31 subject to weather conditions.  Courts are lit on demand, the dedicated pickleball court (PB1) is not well lit.

  

Scheduled programs, such as Open Play, instruction and tournaments will be on the calendar. During these times, some or all of the courts will be reserved for the club-run activity, and will not be available for use by non participating members.


At all other times, members may book a court reservation for their exclusive use, subject to court availability and the terms and conditions of the club’s Booking Rules. At the end of their reservation, the members must leave the court if:

    • There is another reservation for the court, or
    • There are other members waiting to use a court

Members are allowed to use empty courts for drop-in play, at any time, without a reservation, under the following conditions:

    • If there is no existing reservation for the court, or
    • If there is an existing reservation but the member(s) who made the reservation have not arrived within 15 minutes of the booked time

Members who use an empty court must leave the court after their current set (of up to 4 games) of tennis or after their current game of pickleball, if:

    • There are other members waiting to use a court, or
    • The member(s) who made the reservation arrive to play

Anyone entering and/or using the courts has a responsibility to ensure no damage is caused by their use. Examples include, but are not limited to:

    • Wearing inappropriate footwear or bringing equipment (chairs/bags) that
      could damage the surface
    • Consuming food or drink that could leave residue on the courts

Since this is a members-only club, all members are responsible for securing the courts following use by locking all gates.  Should other players remain on court, the member should confirm that they are members and will lock the courts.  Non-members should be asked to leave.  

 

 

Code of Conduct


Playing at or visiting the Club should be fun for everyone. We expect the highest level of sportsmanship, courtesy, respect, and fair play from our members. All club members, guests, visitors, and instructors must abide by the following code of conduct at the Club.

    • Respect others regardless of age, gender or sexual orientation, race, culture or religion.
    • Respect all club property and facilities, including but not limited to courts, nets, fixtures, cleaning equipment, and appliances.
    • Do not swear and use inappropriate language.
    • Do not behave in an aggressive manner. No form of bullying will be tolerated.
    • Harassment and physical intimidation will not be tolerated. Harassment is defined as engaging in a course of insulting comment or conduct that is known or ought reasonably to be known to be unwelcome. Physical intimidation is any statement or behaviour that could reasonably be interpreted as a threat to use physical force that would or could cause injury. Either behaviour could result in removal from the premises, loss of member privileges and further sanctions as described below, up to and including loss of membership.

Anyone who fails to follow the Code of Conduct as judged by a majority of the Board of Directors will lose their good standing with the Club and be sanctioned. The Board of Directors will, at its discretion, determine the appropriate sanction, which may include but is not limited to:

    • Corrective action (warning) in writing.
    • Suspension of playing privileges or membership, either for a prescribed period or permanently and with no refund of fees.
    • In the case of non-members, failure to abide by this Code of Conduct may result in a requirement to vacate the premises and a future ban from returning to the club, either for a prescribed period or permanently, as the Board of Directors decided.

Any sanction imposed may be appealed in writing (or by email, at tatpbc.ca@gmail.com) to the Board of Directors. The Board decision in matters of discipline or policy is final.


A complaint by any member against another member, visitor, guest, or instructor alleging a failure to follow the Code of Conduct must be made in writing (or by email, at tatpbc.ca@gmailcom) to the Club President, or to any other member of the Board of Directors, following the Reporting Process described below.

 

 

Complaint/Incident Reporting Process

 

If you witnessed an incident that violates the Code of Conduct rules, then make a complaint in writing (or by email, at tatpc.ca@gmail.com) as soon as possible after the incident while the details are still fresh in your mind, and include the following information:

 

    • Your name, phone number, email address
    • Date and time of incident
    • Names of any witnesses
    • Name of offender(s)
    • Full details of the incident including what led up to the incident, who was involved, and the outcome
    • Date the incident report is being submitted